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If you are looking for smart, low-carbon solutions for your windows and doors, we would love to discuss how we can meet your needs and help you achieve your goals. Please feel free to reach out for more information or to discuss your project with us!

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FAQs

  • 01

    Do your doors and windows comply with international certification standards?

    All our products have obtained certifications in accordance with American and Australian standards.

  • 02

    How is the safety of the product ensured in areas prone to hurricanes?

    Our products meet a wind pressure resistance level of 9 (5000Pa), equivalent to withstanding a 12-level hurricane (wind speed ≥209 km/h).  They feature reinforced middle stiffeners (wall thickness ≥2.5mm), a multi-point locking system (≥6 locking points), and anti-fall steel cables.     Additionally, they have passed the ASTM E1886 anti-splash impact test.

  • 03

    How should energy-saving doors and windows be selected for extremely cold or hot regions?

    For cold regions: It is recommended to use 60-degree broken bridge casement windows (U value ≤1.5W/(m²·K)) with triple-glazed glass and Low-E coating, reducing heat loss by up to 70%.

    For hot regions: Choose 110 window-screen integrated windows (shading coefficient SC≤0.3) combined with heat-reflective glass, which can reduce air conditioning energy consumption by 45%.

  • 04

    Can large-sized doors and windows be customized? What is the maximum load-bearing capacity?

    We support non-standard customization:

    168 Broken Bridge Panoramic Door: Single door size ≤2500×4000mm, load-bearing capacity ≥500kg/m² (aviation-grade aluminum + 24mm laminated glass).

    110 Broken Bridge Sliding Window: Maximum opening area of 6 square meters (10mm tempered insulating glass).     The installation opening size and local win

  • 05

    How is the sound insulation performance verified?

    All products have passed the ISO 140-3 laboratory test:Basic Model (50 Series): ≥25dB (suitable for urban residences).

    High-end Model (120 Thermal Break Panoramic Window): ≥42dB (triple glazing and two chambers + EPDM sealing), meeting the demands near airports and highways.     Specific frequency (125-4000Hz) sound insulation curve graphs can be provided upon request.

  • 06

    Do you provide any installation support service?

    We provide video guidance as well as installation video (with bilingual subtitles) and 3D drawings are provided

  • 07

    What is the product warranty and after-sales response process?

    Warranty: 10 years for the main structure, 10 years for hardware components, and 5 years for glass (excluding damage caused by human factors).

    After-sales Response: After receiving problem videos/photos, we will provide a solution within 24 hours.     Emergency parts will be delivered globally within 7 days via DHL/UPS priority channels.

  • 08

    What are the MOQ and delivery times?

    Minimum Order Quantity (MOQ): 1 piece.

    Delivery Time: 25 days for standard products and 35-45 days for customized products.     Payment terms include a 50% deposit and 50% payment upon bill of lading issuance, with acceptance of LC/TT.

Affordable Hydraulic Parts for OE and Aftermarket!